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Call Center Rep - PCG - CBO

Job Description

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 Job Title: Call Center Rep - PCG - CBO
 Company Name: Physician Practices
 Employment Type: Full Time
 Location: MEMPHIS, TN, United States
 Department: PCG - Central Business Office
 Salary: Highly Competitive
 Shift Hours/ Days: Week days
 Hours/Pay Period: 80
 Degree Required: High School
 Job ID: 2013.60058976.018311
 Date Posted: Feb 7, 2013
 Years Experience: 1
 Note:  Please read the complete description below before applying for this job.
  Complete Description

Gr 6 - Call Center Clerk - PCG - Central Business Office

Hours:   Mon - Fri Days

JOB SUMMARY:

  • Answers incoming calls and directs calls to appropriate Associates. Assists in general office support with a variety of clerical activities and related tasks, directing calls to appropriate staff, and scheduling appointments. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values.

EDUCATION/TRAINING REQUIRED:

  • High school graduate or equivalent.

RELEVANT EXPERIENCE REQUIRED:

  • Six months of relevant clerical experience or training.
  • Must be able to handle an extremely heavy phone call volume.
  • Excellent verbal and communication skills. Exceptional interpersonal communication skills.
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments.
  • Ability to perform light data entry.



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